Simple start
Care Continuity is a free toolkit.
It helps you find information, prepare questions and keep track of the next step.
It is for people with disability, people who need mental health support, and people working with them.
You can use it yourself. You can ask someone you trust to help.
What do you need today?
- I am leaving hospital or changing services.
- I need to write down an unfinished action.
- I need a person or service to help me.
- I need police or legal information.
- I disagree with an NDIS access or funding decision.
- A service said no, or nobody has replied.
Not sure which disability service to ask? Call Disability Gateway on 1800 643 787. You can ask someone you trust to help you make the call.
Make one next step clear
The worksheet asks:
- What matters to you?
- What still needs to happen?
- Who has agreed to do it?
- When will you check what happened?
- Who will you contact if it is still unresolved?
Open the worksheet to write or print.
Start with one action. You can leave other boxes blank. Give or read your note to the person or service you choose. Nothing is sent automatically.
Open a blank print sheet to write on paper.
You do not have to put private details on this website. The worksheet does not send your words to Care Continuity. You choose whether to download or print a copy.
Information you can read now
The source guide covers some hospital, police and legal-help situations in Australia. Police guidance is limited to WA and Victoria. Check the location and date on each source.
Read the source cards without AI. You can also read the short draft lessons.
No account, payment or AI is needed.
Getting human help
The toolkit links to disability services, independent advocates and complaint routes. Contact the service you choose directly. Each service decides what help it can provide.
Care Continuity does not take cases or arrange care. It cannot respond to an emergency. Use your local emergency service when there is immediate danger.
The made-up example
The Alex example shows how an unfinished action can stay visible when workers change. Only that demonstration uses made-up people and events. Its buttons do not arrange real care.
Your voice matters
Someone helping you should listen to your wishes. Their views should not replace yours.
Do not put private records or personal stories in a public comment.
About the work
Read about the sources and evidence. Professional and disability-led testing of these tools is still needed.
Read about accessibility. This page uses simpler language. It has not been validated as a formal Easy Read resource.